Open to opportunities

Alexandra Yilmaz

@alexandrayilmaz

Message

Logistics professional with track-and-trace expertise and proven operations and client-management results.

Ukraine

Message

What I'm looking for

I seek operational roles in logistics or customer-facing positions where I can optimize shipment visibility, improve processes, and build strong client and driver relationships.

I am a logistics and operations specialist with hands-on experience managing track-and-trace functions, coordinating drivers and carriers, and optimizing shipment visibility across platforms like McLeod, RyderLLP, RXO, and Samsara. I have driven process improvements, reported on transportation performance, and built strong operational relationships that reduced delays and improved customer communications.

In addition to logistics, I have provided executive administrative support, sales and customer service, and ran an independent yoga and meditation practice—demonstrating adaptability, client-facing communication skills, and ownership of end-to-end responsibilities. I deliver reliable, detail-oriented support and continuous improvement in dynamic environments.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Representative

Current

GotYourBack

May 2025 - Present (5 months)

Responds to customer inquiries via Facebook Business Page and email, provides helpful answers, and creates templates and manuals while maintaining records in Google Sheets.

Customer Support Email Support Google Sheets Templates

Sales Representative

HH Express

Jan 2024 - Feb 2025 (1 year 1 month)

Drove client acquisition and account management for logistics solutions, conducted consultative sales meetings, maintained CRM records, and consistently achieved sales targets.

Business Development Client Acquisition Consultative Selling CRM Account Management Prospecting Sales Pipeline

Logistics Manager

Universal Logistics Services

Apr 2022 - Jan 2024 (1 year 9 months)

Led track-and-trace operations across multiple TMS platforms, analyzed transportation data to improve efficiency, and maintained carrier and driver relationships to reduce transit delays.

McLeod RXO Data Analysis Carrier Management Reporting

Yoga & Meditation Teacher

Independent Practice

Nov 2021 - Feb 2022 (3 months)

Established an independent practice delivering personalized yoga and meditation instruction, developing tailored programs and managing client relationships and business operations.

Yoga Instruction Program Design Client Relationship Management Scheduling Small Group Instruction Business Operations

Secretary

Schneider Electric Ukraine

Jan 2021 - Aug 2021 (7 months)

Provided administrative support including office communications, filing system organization, scheduling, and reception duties to improve organizational efficiency.

Office Administration Scheduling Correspondence Management Report Preparation

Dispatcher, Track and Trace

AMFL Logistics

Jul 2020 - Oct 2020 (3 months)

Managed real-time shipment tracking, maintained accurate tracking records, and coordinated with drivers and stakeholders to resolve delivery issues and ensure timely deliveries.

Shipment Tracking Logistics Coordination Status Reporting

Assistant Manager

Deloitte

Jan 2020 - Jun 2020 (5 months)

Provided administrative and executive support to the CEO including complex calendar management, document preparation, and coordination of internal and external communications.

Executive Support Calendar Management document preparation Communication Meeting Coordination Confidentiality Administrative Management

Logistics Manager

Everest Transportation Systems

Aug 2018 - Aug 2019 (1 year)

Maintained continuous visibility of shipments and fleet operations, implemented track-and-trace protocols, and resolved delivery issues to ensure timely deliveries and customer satisfaction.

Shipment Tracking Route Troubleshooting Fleet Management