Alexandra Tongol
@alexandratongol
I deliver efficient customer service and smooth frontline operations across retail, food service, and guest experiences.
CanadaWhat I'm looking for
I've supported customers and daily store operations at TJX Canada’s Winners & HomeSense since 2019, handling purchases, returns, inventory replenishment, visual merchandising, and customer concerns.
I also brought fast, accurate service to Tim Hortons, processing high-volume payments, preparing food and beverages, restocking supplies, and maintaining food-safety standards.
At Galaxyland in West Edmonton Mall, I operated rides, completed inspections, managed guest flow, and helped create a safe, welcoming experience. I'm pursuing a Bachelor of Commerce in International Business and communicate fluently in English and Tagalog.
Experience
Work history, roles, and key accomplishments
Store Associate
TJX Canada - Winners & HomeSense
Jun 2019 - Present (7 years 3 months)
Delivered friendly, efficient customer service by answering product questions, locating merchandise, and assisting with purchases. Operated POS systems and processed transactions accurately, while supporting inventory replenishment and visual merchandising.
Education
Degrees, certifications, and relevant coursework
MacEwan University
Bachelor of Commerce, International Business
Pursuing a Bachelor of Commerce with a major in International Business, expected to graduate in Fall 2026.
Jasper Place High School
High School Diploma, General Studies
2018 - 2021
Completed high school diploma from Jasper Place High School from 2018 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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