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Alexandra Oporto d'Ugard

@alexandraoportodugar

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Product Manager at Pacífico Seguros coaching 8 squads and coordinating an AI-powered chatbot migration.

Peru

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At Pacífico Seguros, I coach Product Owners and Product Managers across 8 squads on backlog management, prioritization, and delivery metrics. I also coordinated a chatbot migration to an AI-powered stack across Business, AI Engineering, Backend, Architecture, QA, and DevOps.

At NTT DATA – iO Digital Banking (BCP), I led delivery of installment payments, reaching 15% customer adoption within 3 months against an 8% target. At WOW Legal Experience, I led Younomad from discovery through launch and post-launch; at NaveLAB, I led a site replatforming that reduced annual maintenance costs by 80%.

Experience

Work history, roles, and key accomplishments

Current

Product Delivery & Agile Coach

Current

Pacífico Seguros

Aug 2025 - Present (1 year 2 months)

Coaching Product Owners and Product Managers across 8 squads on backlog management, prioritization, and delivery metrics. Managed dependencies and assumed Product Ownership of an AI initiative during the PO's absence.

Agile Scrum Backlog Management Prioritization Delivery Metrics Dependency Management Coaching AI Replatforming

Product Owner

NTT DATA

Sep 2024 - Aug 2025 (11 months)

Client-facing assignment at iO Digital Banking (BCP) leading backlog prioritization and cross-squad delivery for installment payments, achieving 15% adoption versus an 8% target. Owned Digital Card backlog as Acting Product Owner for 9+ months.

Backlog Management Prioritization User Stories Acceptance Criteria Estimating Release planning Dependency Management Digital Payments Agile

Product Strategist | AI Product Builder

NaveLAB

May 2017 - Jan 2025 (7 years 8 months)

Prepared client proposals, budgets, scope estimates, and delivery timelines for digital product projects. Led replatforming of NaveLAB's site, reducing annual maintenance costs by 80%.

Product Strategy Proposals Budgeting Estimating Delivery timelines Product Discovery MVP Design Sprints Inception Replatforming Lovable Vercel

Product Manager & UX Lead

WOW Legal Experience

Sep 2023 - Sep 2024 (1 year)

Led Younomad, a LegalTech SaaS for digital nomads, through discovery, MVP, testing, launch, and post-launch. Estimated scope, set launch timeline, and wrote specs and user stories.