Alex Alex

I’m a bilingual Spanish-English Video Medical Interpreter specializing in medical and telemedicine contexts, focused on consecutive, first-person interpretation in high volume settings. I’m committed to interpreter ethics, HIPAA compliance, and continuous improvement in vocabulary and subject matter knowledge.

With 2+ years of professional interpreting experience in medical settings, I provide high-quality remote interpretation (VRI/OPI) for communication between patients and healthcare providers, including Limited English Proficient (LEP) patients. I handle complex medical terminology with a strong focus on linguistic accuracy, cultural adaptation, and natural phrasing.

In my recent role, I delivered remote interpretation for diverse healthcare conversations while maintaining a high standard for precision and confidentiality. I also manage complex specialty discussions—oncology, pediatrics, mental health, and emergency medicine—while supporting accurate diagnostic and treatment discussions.

Earlier, I built related communication and performance skills while working as a Teleperformance Mission Controller / Sales Agent, where I supervised teams, ensured compliance with customer service SLAs and quality standards, and analyzed call data and logs to resolve issues in real time. Overall, I’m passionate about bridging language gaps to improve patient care and quality of life.