Alessandra Dotzman
@alessandradotzman
Dedicated medical diagnostics student with strong customer service skills.
United StatesWhat I'm looking for
I'm a Bachelor of Science student in Medical Diagnostics at the University of Delaware, set to graduate in May 2025. My education has equipped me with a solid foundation in medical ethics and terminology, complemented by hands-on laboratory experience. I am passionate about applying my knowledge in real-world settings, particularly in healthcare environments.
In my professional journey, I have developed strong interpersonal skills through various roles, including my current position as a Server at Bob Evans Restaurants. Here, I interact with customers daily, manage income, and train new staff, all while maintaining a professional demeanor. My previous experience as a Residence Associate at The Oaks Retirement Community allowed me to assist senior citizens, ensuring their needs were met while coordinating with medical personnel. These roles have honed my ability to balance work and academic commitments effectively.
Experience
Work history, roles, and key accomplishments
Server
Bob Evans Restaurants, Inc.
Sep 2023 - Present (1 year 9 months)
Interacted with the public as a food server, handling customer issues and managing scheduling. Trained incoming staff on procedures, managed income each shift, and balanced the till. Maintained a professional demeanor to provide an excellent customer experience.
Residence Associate
The Oaks Retirement Community
Mar 2021 - Aug 2023 (2 years 5 months)
Assisted management in servicing the needs of a senior citizen community, ensuring meals aligned with medical recommendations or restrictions. Reviewed resident records, including EMR, to schedule meals and activities. Resolved resident issues, worked with site management to ensure resident satisfaction, and trained new employees.
Sales Associate
Flynn & O’Hara
Jun 2019 - Sep 2019 (3 months)
Worked as a customer-facing sales associate in a summer position, assisting in selling and fitting school clothes to children. Quickly learned the position and successfully managed shift cash and credit till.
Education
Degrees, certifications, and relevant coursework
University of Delaware
Bachelor of Science, Medical Diagnostics
Activities and societies: Phi Sigma Sigma sorority (2022-present)
Studied Medical Diagnostics at the University of Delaware, focusing on relevant coursework such as Medical Ethics, Medical Terminology, and Laboratory Experience. This program prepared me for a career in healthcare diagnostics.
Morris Catholic High School
High School Diploma, General Studies
Completed high school education at Morris Catholic High School. This foundational education prepared me for higher education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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