Aleksandr BurenkoAB
Open to opportunities

Aleksandr Burenko

@aleksandrburenko

Multilingual customer support specialist with extensive IT service experience.

Georgia

What I'm looking for

I am seeking a dynamic role in customer support where I can utilize my multilingual skills and IT expertise to enhance client satisfaction and contribute to team success.

My name is Oleksandr Burenko, a dedicated customer support specialist with a strong background in IT services. Over the past several years, I have honed my skills in problem-solving and customer care, working in diverse environments where I provided support in multiple languages including English, Italian, Spanish, and Russian. My experience spans various roles, from Service Desk IT positions to Senior Customer Representative, where I managed customer interactions through emails, calls, and ticketing systems.

In my most recent role as a Senior Customer Representative, I successfully managed the entire process from order purchase to delivery, ensuring customer satisfaction through effective communication and problem resolution. My achievements in network marketing, where I led a team of over 80 individuals, further demonstrate my leadership abilities and commitment to fostering a collaborative environment. I am passionate about leveraging my multilingual skills and IT knowledge to enhance customer experiences and drive team success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IB

ITC Bona

Diploma, Tourism

2011 - 2015

Graduated with a diploma in Tourism, focusing on languages including Spanish and English.

Tech stack

Software and tools used professionally

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