Aleksandra Kita-Pramka
@aleksandrakita-pramk
Experienced customer service professional with data annotation and recruitment experience.
PolandWhat I'm looking for
I am an experienced customer service professional who transitioned into data annotation while maintaining a background in recruitment, education, and administrative roles. I combine strong communication skills, punctuality, and responsibility with proficiency in MS Office and a willingness to expand qualifications.
I hold master's degrees in Criminology and Resocialization and Social Prevention, and I have completed courses in e-commerce and copywriting. I bring hands-on experience in customer-facing roles, recruitment, tutoring, and data annotation, and I consistently focus on reliability, team collaboration, and continuous learning.
Experience
Work history, roles, and key accomplishments
Data Annotator
Kita-Pramka
Nov 2025 - Present (3 months)
Annotates and labels datasets to support machine learning projects, ensuring high accuracy and consistency for downstream model training.
Customer Service Advisor
iMerit Scholars
Oct 2023 - Jan 2025 (1 year 3 months)
Handled customer inquiries and provided support across channels, maintaining service standards and resolving issues through clear communication.
Customer Service Consultant
TPG Katowice Sp. z o.o.
Mar 2022 - Jul 2023 (1 year 4 months)
Provided customer support and consultancy, improving customer satisfaction through timely resolution and process adherence.
Recruiter
Holandia Jobs - Radom
Apr 2019 - Jun 2019 (2 months)
Managed candidate sourcing and screening for international placements, coordinating interviews and documentation for hires.
Recruiter
DGM Kraków
Nov 2018 - Feb 2019 (3 months)
Conducted recruitment activities including sourcing, interviewing, and onboarding coordination for seasonal hires.
Masseuse / Physiotherapist
NZOZ Radius Mariówka
Feb 2018 - Aug 2018 (6 months)
Provided massage and physiotherapy treatments, supporting patient rehabilitation and pain management with individualized care plans.
Educator's Assistant
Private Kindergarten Sunshine Pruszków
Dec 2016 - Jul 2017 (7 months)
Assisted educators with classroom activities, supervised children, and supported lesson implementation and daily routines.
After-School Teacher
Community Centre U Edmunda
Aug 2016 - Nov 2016 (3 months)
Delivered after-school programs and tutoring, fostering student engagement and supporting extracurricular learning activities.
Group Tutor
Youth Educational Center Goździków
Sep 2013 - Aug 2015 (1 year 11 months)
Led group tutoring sessions to support student development, improving attendance and academic participation through structured lessons.
Group Tutor
Youth Sociotherapy Center Goździków
Sep 2010 - Aug 2013 (2 years 11 months)
Facilitated group sessions focused on social development and therapy support, promoting teamwork and behavioral improvement.
Archivist (Intern)
District Police Headquarters Przysucha
Jan 2009 - Jul 2009 (6 months)
Supported archival tasks and record management during internship, ensuring accurate filing and document retrieval.
Administrative Worker (Intern)
Multi-industry Enterprise Krystian
Sep 2005 - Jun 2006 (9 months)
Performed administrative support tasks including filing, data entry, and office assistance to improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Courses Zone (online)
Course, E-commerce
2025 - 2025
Completed an online E-commerce course via the Courses Zone in February 2025.
Szkoła Policealna / Course provider Żak (online)
Course, E-commerce
2025 - 2025
Completed an annual online E-commerce course (school Żak) in June 2025.
Higher School of Entrepreneurship named after Księcia Kazimierza Kujawskiego, Inowrocław
Master degree, Criminology
2021 - 2021
Completed a Master's degree in Criminology at the Higher School of Entrepreneurship named after Księcia Kazimierza Kujawskiego in 2021.
Copywriting course, Warsaw
Course, Copywriting
2017 - 2017
Completed a copywriting course in Warsaw in April 2017.
First aid course, Radom
Course, First Aid
2013 - 2013
Completed a first aid course in June 2013.
Jan Kochanowski University of Humanities and Sciences, Kielce
Master degree, Resocialization and Social Prevention
2003 - 2008
Completed a Master's degree in Resocialization and Social Prevention at Jan Kochanowski University from 2003 to 2008.
English course, Radom
Course, English
2003 - 2003
Completed an intermediate English course in Radom in June 2003.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Job categories
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