AG
Looking for a job

Aleksandar Gajtanovski

@aleksandargajtanovsk

Experienced Head Waiter with a focus on exceptional guest service.

North Macedonia

What I'm looking for

I am looking for a role that allows me to lead a team, enhance guest experiences, and contribute to a positive work environment.

I am a dedicated and experienced Head Waiter currently working with Viking Ocean Cruises, where I excel in forecasting staff and supply requirements, ensuring efficient service, and maintaining high standards of food safety and sanitation. My journey in the hospitality industry has equipped me with the skills to train and motivate staff, develop departmental objectives, and manage inventories effectively.

Throughout my career, I have held various supervisory roles, including Room Service Supervisor and Restaurant Supervisor, where I successfully implemented team-building initiatives and improved operational efficiency. My commitment to customer satisfaction and ability to work under pressure have consistently resulted in positive guest experiences and high-performing teams.

Experience

Work history, roles, and key accomplishments

VC
Current

Head Waiter

Viking Ocean Cruises

Nov 2023 - Present (1 year 7 months)

As Head Waiter, I forecasted staff and supply requirements, inspected work areas for efficiency, and trained staff in food preparation and safety procedures. I also developed departmental objectives and controlled inventories, ensuring compliance with quality standards.

VC

Room Service Supervisor

Viking Ocean Cruises

Feb 2021 - Oct 2023 (2 years 8 months)

In my role as Room Service Supervisor, I managed staff and supply forecasting, ensured compliance with service standards, and trained team members in food safety and preparation. I also developed departmental strategies and controlled inventory.

VC

Assistant Waiter

Viking Ocean Cruises

Jan 2023 - Jan 2023 (0 months)

As an Assistant Waiter, I facilitated communication between FOH and BOH staff, supported servers, enforced health regulations, and assisted guests with menu selections. I also managed order documentation using the POS system.

HB

Restaurant Supervisor

Hotel Stone Bridge

Jan 2017 - Nov 2018 (1 year 10 months)

As Restaurant Supervisor, I delegated tasks, organized workflows, set performance goals, and conducted employee evaluations. I also ensured compliance with health regulations and implemented team-building initiatives.

Education

Degrees, certifications, and relevant coursework

RR

Riste Risteski Ricko

Technician, Computer Techniques and Automatics

2005 - 2009

Studied various aspects of computer techniques and automation, focusing on practical applications and theoretical knowledge in the field.

Tech stack

Software and tools used professionally

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Aleksandar Gajtanovski - Head Waiter - Viking Ocean Cruises | Himalayas