Aleksandar Gajtanovski
@aleksandargajtanovsk
Experienced Head Waiter with a focus on exceptional guest service.
What I'm looking for
I am a dedicated and experienced Head Waiter currently working with Viking Ocean Cruises, where I excel in forecasting staff and supply requirements, ensuring efficient service, and maintaining high standards of food safety and sanitation. My journey in the hospitality industry has equipped me with the skills to train and motivate staff, develop departmental objectives, and manage inventories effectively.
Throughout my career, I have held various supervisory roles, including Room Service Supervisor and Restaurant Supervisor, where I successfully implemented team-building initiatives and improved operational efficiency. My commitment to customer satisfaction and ability to work under pressure have consistently resulted in positive guest experiences and high-performing teams.
Experience
Work history, roles, and key accomplishments
Head Waiter
Viking Ocean Cruises
Nov 2023 - Present (1 year 7 months)
As Head Waiter, I forecasted staff and supply requirements, inspected work areas for efficiency, and trained staff in food preparation and safety procedures. I also developed departmental objectives and controlled inventories, ensuring compliance with quality standards.
Room Service Supervisor
Viking Ocean Cruises
Feb 2021 - Oct 2023 (2 years 8 months)
In my role as Room Service Supervisor, I managed staff and supply forecasting, ensured compliance with service standards, and trained team members in food safety and preparation. I also developed departmental strategies and controlled inventory.
Assistant Waiter
Viking Ocean Cruises
Jan 2023 - Jan 2023 (0 months)
As an Assistant Waiter, I facilitated communication between FOH and BOH staff, supported servers, enforced health regulations, and assisted guests with menu selections. I also managed order documentation using the POS system.
Restaurant Supervisor
Hotel Stone Bridge
Jan 2017 - Nov 2018 (1 year 10 months)
As Restaurant Supervisor, I delegated tasks, organized workflows, set performance goals, and conducted employee evaluations. I also ensured compliance with health regulations and implemented team-building initiatives.
Restaurant Supervisor
Abu Dhabi National Hotels
Oct 2014 - Jun 2016 (1 year 8 months)
In my role as Restaurant Supervisor, I motivated staff, organized workflows, and ensured compliance with health and safety regulations. I also communicated workplace needs to management and implemented team-building initiatives.
Waiter/Barista/Cashier
Katara Aspire Hospitality
Sep 2012 - May 2014 (1 year 8 months)
As a Waiter/Barista/Cashier, I maintained a clean environment, communicated with staff for service efficiency, and crafted specialty drinks. I also managed cash register operations and trained new baristas.
Education
Degrees, certifications, and relevant coursework
Riste Risteski Ricko
Technician, Computer Techniques and Automatics
2005 - 2009
Studied various aspects of computer techniques and automation, focusing on practical applications and theoretical knowledge in the field.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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