Alejandra Cardozo

I’m a bilingual professional with a background in Psychology and experience spanning Customer Success, commercial operations, and remote team coordination. I’ve supported U.S.-based clients and international teams by managing onboarding processes, handling commercial quotations, coordinating vendors, and improving overall client experience. I’m highly organized and proactive, with strong communication and problem-solving skills in KPI-driven environments.

In my most recent roles, I prepare and monitor commercial quotations, coordinate vendors for deadline and budget compliance, and provide client follow-up and post-sale support. I’ve also led digital client onboarding and ongoing support as a freelance Digital Channels Leader, advising entrepreneurs on website creation and digital presence strategies to boost engagement. Earlier in my career, I owned end-to-end recruitment work—administering and interpreting psychometric assessments and coordinating hiring decisions—strengthening my ability to handle structured processes, training, and multi-channel case resolution.