Aleeyah Trevino

Maintain and support revenue cycle applications, including billing systems and EHR modules. Troubleshoot application issues, analyze revenue cycle data, and develop KPI reporting for Days in A/R, claim denial rates, and clean claim rates.

Used Microsoft applications to record, analyze, and report EHR data; supported SQL reporting systems and BI/KPI configurations. Audited state reporting and helped reduce agency reporting errors from approximately 500–1,000 to 200–300 through data review and quality assurance.

Provided customer service and managed third-party insurance benefits and patient eligibility. Processed and sent medical records while maintaining compliance requirements, and created weekly reports for management.

Answered calls, provided customer service, and dispatched orders; created and managed employee schedules. Oversaw vendor transactions and catering preparations and tracked employee hours for payroll.

Served as interim store manager when needed; hired, trained, and managed employees. Maintained store presentation, managed inventory, established sales goals, and processed transactions, deposits, and audits.

Certified Phlebotomy Technician from the Texas School of Phlebotomy, completed in March 2021.

Bachelor of Science in Healthcare Administration from the University of Phoenix, completed in November 2017.