Aleena Pious
@aleenapious
MBA graduate focused on HR & Marketing, blending Power BI analytics with international client management.
IndiaWhat I'm looking for
I’m an academic-focused MBA graduate specializing in HR & Marketing and a class topper (8.4 SGPA). I combine corporate experience in international client management with an analytical foundation in Power BI and HR operations, and I’m motivated by delivering engaging business strategies and contributing to institutional research.
In my HR internship at Reliance Trends Pvt Ltd, I supported recruitment and selection (candidate screening and interview scheduling), coordinated employee onboarding and induction, and maintained up-to-date employee records to strengthen HR administration. Previously at Sutherland Global Services Pvt Ltd, I handled 50+ international interactions daily across Canada and North America through chat, maintaining a 98% satisfaction rate by using structured conflict resolution, empathy-driven problem solving, and enterprise CRM and order management tools.
Experience
Work history, roles, and key accomplishments
HR Intern
Reliance Trends Pvt Ltd
Apr 2025 - May 2025 (1 month)
Assisted with recruitment and selection, including candidate screening and interview scheduling. Coordinated employee onboarding and maintained up-to-date employee records to support HR administration.
Customer Service Associate
Sutherland Global Services Pvt Ltd
Jan 2022 - Jan 2024 (2 years)
Managed international client relationships across Canada and North America through high-volume chat interactions. Maintained high customer satisfaction using professional communications, conflict resolution, and CRM/order management tools.
Education
Degrees, certifications, and relevant coursework
School of Management Studies, Union Christian College
Master of Business Administration, Human Resources & Marketing
2024 - 2026
Pursuing a Master of Business Administration (HR & Marketing) at Union Christian College, Aluva (2024–2026). Results are pending.
St. Albert’s (Autonomous) College, Ernakulam
Bachelor of Business Administration, Business Administration
2019 - 2022
Grade: 8.4 SGPA
Completed a Bachelor of Business Administration at St. Albert’s (Autonomous) College, Ernakulam (2019–2022). Graduated as class topper with 8.4 SGPA.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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