Ale C

I’m an analyst with 5+ years of experience driving process improvements by identifying root causes and optimizing operations. I build decision support from strong analytical thinking—improving KPIs, ensuring accuracy, and turning data into actionable insights for faster, better choices.

In my fraud-focused work, I conducted investigations to determine fraud in customer shipping systems by analyzing shipping data, invoicing records, payment history, and other information sources. I validated customer information using internal/external databases and direct customer contact, then mitigated fraud and submitted charges for credit adjustment.

I’ve also supported operational and finance processes as an Accounts Payable Analyst and Administrative Assistant, including monitoring blocked invoices, ensuring compliance with carrier payment terms, calculating rates for non-standard routes, and managing Coupa to resolve blocked invoices during platform migration. I collaborate closely with teams to maintain business continuity and deliver efficient solutions using tools like SQL, Oracle, Salesforce, Coupa, and advanced Microsoft Excel.