Open to opportunities

KATHERINE GALLEGO

@katherinegallegoc

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I improve billing accuracy, financial records and transportation operations through Excel, SAP and process improvement.

United States

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What I'm looking for

I'm looking for a billing, accounting support, or operations role where I can strengthen data accuracy, invoice processing, reporting, and process improvement while contributing to reliable customer and financial operations.

Billing & Accounting Specialist with 10+ years of experience in invoicing, accounts receivable support, Excel, SAP, financial reporting, and administrative operations.

I help businesses keep their billing, financial information, reports, and administrative processes accurate, organized, and up to date.

My experience includes:

• Invoice processing and billing
• Accounts Receivable support
• Payment and financial information management
• Microsoft Excel and data entry
• SAP and ERP systems
• Financial and operational reporting
• Administrative support
• Customer and supplier coordination
• Data organization and process improvement

Throughout my career, I have worked with high volumes of information and coordinated processes with customers, suppliers, accounting, finance, logistics, and operations teams.

Some of my professional achievements include increasing customer satisfaction from 80% to 98%, reducing operational costs by 2 percentage points, and increasing monthly billing/sales by 60%.

I am organized, detail-oriented, analytical, reliable, and committed to accuracy and meeting deadlines.

If you need reliable support with billing, invoicing, accounts receivable, Excel, data entry, accounting support, or administrative tasks, I can help.

Experience

Work history, roles, and key accomplishments

Transportation Analyst

Electrolux Group

Jul 2020 - Dec 2021 (1 year 5 months)

• Coordinated transportation scheduling, shipment dispatch, warehouse preparation,
and order fulfillment using ERP and SAP systems.
• Coordinated transportation providers and supported supplier negotiation activities.
• Prepared operational reports and maintained accurate information across logistics
processes.

ERP KPIs KPI Reporting Facturation Facture Électronique Contabilidad

Billing Analyst

Electrolux

Dec 2019 - Jun 2020 (6 months)

• Processed and issued invoices for nationwide sales across multiple channels,
including retail and e-commerce.
• Updated pricing lists and business platforms to maintain accurate billing information.
• Prepared billing reports for accounting and finance teams.
• Managed large volumes of billing information with attention to accuracy and
deadlines.

KPI Reporting KPI Management Facturation Client Services Contabilidad

Customer Service Executive

VICTORIA CARGO TRANSPORTES SAS

Mar 2017 - Oct 2019 (2 years 7 months)

• Coordinated operational and commercial processes while monitoring service levels
and a monthly
• Managed customer and operational follow-up to ensure timely service delivery.
• Negotiated with suppliers and implemented cross-functional cost-reduction initiatives.
• Reduced operational costs
• Increased customer satisfaction