albert mitto

I am an accomplished Virtual Assistant with extensive administrative expertise, specializing in managing complex executive calendars and correspondence. My experience includes providing exceptional customer service and effectively handling challenging situations, ensuring that clients receive the support they need to thrive.

Throughout my career, I have demonstrated strong organizational skills, coordinating multiple projects and consistently meeting tight deadlines. My recent role at Y-Center Shamba Solutions allowed me to enhance my time management abilities, utilizing tools like Hubstaff to track hours and increase productivity by 15%. I am proficient in various project management tools such as Asana and Trello, which I used to manage projects efficiently and ensure deadlines were consistently met.

In addition to my project management skills, I have a solid background in customer relationship management, utilizing platforms like Salesforce and Shopify to streamline client interactions and improve response times. My commitment to data accuracy and reliability has been pivotal in my roles, where I have maintained databases and generated reports to support decision-making processes.