Albert Davis

Lead cross-functional product, technology, and transformation initiatives, managing priorities, scope, dependencies, risks, timelines, and delivery governance. Translate business and stakeholder needs into functional requirements, user stories, process flows, delivery plans, and technology solutions.

Managed the end-to-end product lifecycle for digital financial products and platforms, covering discovery, requirements, solution design, development, UAT, launch, adoption, and continuous optimization. Led API-driven integrations with 10+ external partners, reducing loan processing time by 30%.

Led customer engagement and campaign optimization using reviews and Google My Business insights, increasing customer satisfaction by 30%, inquiries by 20–35%, and CTR/engagement by 15–20%. Owned digital marketing and SEO initiatives, driving 25%+ online visibility growth and 15–25% increase in organic traffic.

Pursued an MBA with a focus on Marketing and Operations, gaining advanced knowledge in business strategy and operational management.

Completed a Bachelor of Commerce with a specialization in Marketing, building a strong foundation in business and marketing principles.