Open to opportunities

Al B

@alb

Message

Detail-oriented multilingual professional with expertise in data analysis.

United States

Message

What I'm looking for

I seek a role that values continuous learning and offers opportunities for growth in data analytics and technology.

I am a detail-oriented and multilingual professional with a diverse background in customer experience, technical support, digital content analysis, and language translation. My proven ability to work in highly structured environments allows me to support individuals with complex needs effectively. I excel in data analysis, OSINT research, and customer-facing roles, leveraging my skills in SQL, Tableau, and Python to deliver impactful results.

Throughout my career, I have demonstrated exceptional written and verbal communication skills, strong problem-solving abilities, and a quick adaptability to new technologies. My experience as a Teacher's Support Specialist and Customer Experience Coordinator has honed my ability to collaborate with various stakeholders, ensuring consistent and responsive care while maintaining strict confidentiality. I am committed to continuous learning and thrive in dynamic, tech-forward environments.

Experience

Work history, roles, and key accomplishments

Current

Freelance Russian-English / English-Russian Translator

Current

Self-Employed

Jan 2021 - Present (4 years 6 months)

Translated written documents, articles, business correspondence, and technical content between Russian and English with a high degree of accuracy and cultural sensitivity. Utilized translation tools and style guides to maintain consistency and improve workflow efficiency.

Translation Russian Language English Language Cultural Sensitivity Localization

Teacher's Support Specialist

Latham Centers

Feb 2022 - Feb 2025 (3 years)

Provided academic and behavioral support to students with complex challenges in a highly structured environment. Collaborated with educators, therapists, and case managers to ensure consistent and responsive care.

Academic Support Educational Assessment Confidentiality Documentation

Media Content Analyst (Rater)

Lionbridge

Jan 2020 - Feb 2023 (3 years 1 month)

Evaluated web content, search engine results, and media assets for accuracy, context, and safety standards. Performed a structured analysis of text and images to support content moderation and platform quality.

Content Evaluation Search Engine Optimization Content Moderation Data Analysis

Customer Experience Coordinator

TD Bank

May 2021 - Jan 2022 (8 months)

Delivered exceptional customer service in a fast-paced banking environment, addressing client needs with professionalism and accuracy. Supported daily branch operations, including account inquiries, problem resolution, and transaction processing.

Customer Service Banking Operations Account Management Financial Products Compliance

Digital Promotions Assistant

DOFT

Jan 2016 - Jan 2018 (2 years)

Participated in digital marketing efforts, analyzing web data to improve targeting and reach. Engaged users in promotional campaigns via digital platforms, tracking feedback and adjusting outreach.

Digital Marketing Marketing Campaigns Competitor Research

Education

Degrees, certifications, and relevant coursework

Cape Cod Community College

Associate of Arts, Computer Science

Currently pursuing an Associate of Arts in Computer Science. This program focuses on foundational computer science principles and practical applications.

Minsk State Linguistic University

Specialist Diploma, Linguistics and Interpretation Studies

Completed studies in Linguistics and Interpretation, specializing in English and Russian. This program provided a strong foundation in language theory and practical interpretation skills.