Alayna Bruce
@alaynabruce
Dedicated service professional with strong communication and teamwork skills.
What I'm looking for
I am a dedicated service professional with extensive experience in the food and beverage industry. Over the past several years, I have honed my skills in customer service, teamwork, and operational excellence through various roles, including my time at Johnny’s Family Restaurant and Rita’s Italian Ice. My commitment to providing exceptional service has consistently resulted in positive guest experiences and repeat business.
At Johnny’s Family Restaurant, I excelled as a Busser/Server's Assistant, where I was responsible for preparing the dining area, maintaining cleanliness, and supporting the waitstaff. My attention to detail and adherence to sanitation policies ensured a safe and welcoming environment for guests. Additionally, my role at Rita’s Italian Ice allowed me to take on leadership responsibilities, overseeing team members and ensuring compliance with company standards while delivering delightful treats to our customers.
As I continue my education at Anne Arundel Community College, I remain committed to personal and professional growth. I strive to leverage my skills in communication, problem-solving, and time management to contribute positively to any team I join.
Experience
Work history, roles, and key accomplishments
Busser/Server's Assistant
Johnny's Family Restaurant
Jul 2017 - Jul 2024 (7 years)
Prepared dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils. Maintained table settings by removing courses, refilling water glasses, and attending to additional needs.
Treat Team Member
Rita's Italian Ice
May 2021 - Jul 2023 (2 years 2 months)
Oversaw Treat Team Members, delegating responsibilities and ensuring adherence to company policies. Produced Rita's Proprietary Italian Ice and various treats while providing exceptional customer service in a fast-paced environment.
Cashier / Great Service Representative (GSR)
Mission BBQ
Nov 2020 - Apr 2021 (5 months)
Greeted customers, engaged with them throughout the ordering process, and thanked them for their patronage. Maintained cleanliness of the dining room, bathrooms, condiment stations, and soda machines.
Education
Degrees, certifications, and relevant coursework
Anne Arundel Community College
Associate's Degree, General Studies
Currently pursuing an Associate's Degree. Recognized on the Dean's List for Fall 2023 and awarded the Abile Group, Inc. Scholarship in Fall 2023.
Northeast High School
High School Diploma, General Studies
Completed high school coursework and graduated with a diploma. Achieved Honor Roll recognition for all four years of study.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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