Alayjah Beery

I am a dedicated Claims Processing Associate with a proven track record in managing and resolving insurance claims efficiently. My experience includes investigating claim holds, identifying underlying issues, and taking necessary actions to ensure accurate claim processing. I pride myself on maintaining a high level of accuracy while working under tight deadlines, which has been essential in my role at Discover.

In addition to my claims processing expertise, I have developed strong customer service skills as a Team Lead at Aston Carter. I have successfully led teams, conducted performance reviews, and implemented quality assurance programs that significantly increased customer satisfaction. My ability to communicate effectively and work collaboratively has been key to resolving escalated issues and improving operational efficiency.

With a background in reimbursement processes at Concentrix, I have honed my skills in managing complex billing issues and ensuring compliance with HIPAA regulations. I am committed to continuous learning and staying updated on healthcare reimbursement laws, which allows me to provide timely and accurate responses to inquiries from various stakeholders.