Alaina Mahlerwein
@alainamahlerwein
I support accurate payroll, financial records, reconciliation, and bookkeeping operations.
United StatesWhat I'm looking for
I've supported payroll administration, operational reporting, confidential recordkeeping, and financial data accuracy across Allstate, Better Business Bureau, and KeyBank.
In my current remote Operations Manager role at Allstate, I coordinate attendance, overtime, and time-off documentation; track lead spending and performance data; resolve record discrepancies; and improve daily workflows through training materials and organized processes.
Previously, I maintained client and commercial insurance account records as a Licensed Insurance Agent and Office Manager, and processed banking transactions, balanced cash, and resolved discrepancies as a Teller at KeyBank.
I'm transitioning into bookkeeping with an Intuit Bookkeeping Certification, a Business Administration degree, more than 10 years of Microsoft Excel experience, advanced 10-key skills, and a consistent focus on accurate, well-organized financial support.
Experience
Work history, roles, and key accomplishments
Coordinate payroll-related administrative functions, track and analyze agency lead spending and performance data, and maintain organized employee and operational records containing confidential information.
Maintained accurate business and client information within CRM and proprietary systems, researched and verified business information, and managed high-volume daily activity while maintaining organized records.
Maintained accurate client account records and documentation while following regulatory and compliance requirements, processed policy changes, and managed office operations and administrative workflows.
Teller
KeyBank
Nov 2013 - May 2015 (1 year 6 months)
Processed daily deposits, withdrawals, payments, and account maintenance with high accuracy, balanced cash, and followed banking compliance and internal control procedures.
Education
Degrees, certifications, and relevant coursework
Saint Martin's University
Bachelor of Arts, Business Administration
Bachelor of Arts in Business Administration with a Marketing Concentration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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