Alaa Fathy
@alaafathy
Customer-focused professional with experience in merchandising, customer service, and online marketing.
What I'm looking for
I am a customer-focused professional with a background in merchandising, online marketing, retail, cosmetics distribution, and customer service. I hold a degree from the Faculty of Arts, Department of English Language, postgraduate studies, and a certificate in Program and Corporate Management from the American University.
I work well in teams, am proficient with computers and Microsoft Office, and consistently complete tasks to satisfy customers. I seek a role where I can develop capabilities, gain experience, and contribute to the workplace through reliable service and strong communication.
Experience
Work history, roles, and key accomplishments
Online Marketing Specialist
Self Employed
Conducted remote online marketing activities including campaign execution and customer engagement to grow brand presence and drive conversions. Managed digital communications and basic analytics from home.
Distribution Associate
Unknown Cosmetics Distribution Company
Supported distribution operations for a cosmetics company, handling order preparation and coordination to ensure timely delivery and inventory accuracy.
Customer Service Representative
Electronic Marketing Company
Worked in the customer service department for an electronic marketing company, handling customer inquiries and supporting digital marketing initiatives to improve client relations.
Merchandiser
Unknown Furniture Trading Company
Managed product presentation and stock placement for a furniture trading company to improve sales and customer experience. Coordinated with store staff to ensure merchandising standards and timely replenishment.
Customer Service Representative
Ice Cream Factory
Provided customer service for an ice cream factory, addressing inquiries and resolving issues to maintain high customer satisfaction and support sales operations.
Retail Sales Associate
Unknown Clothing Store
Served customers in a clothing retail environment, assisted with product selection, and maintained store presentation to support sales targets and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Alaa hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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