Akshay Pardhi
@akshaypardhi1
Motivated Technical Support Associate with a passion for Salesforce.
IndiaWhat I'm looking for
I am a motivated and detail-oriented Technical Support Associate with hands-on experience in providing technical assistance and troubleshooting at Wipro Technologies. My solid foundation in electrical engineering, combined with strong analytical and problem-solving skills, has equipped me to excel in technical roles. I am now seeking to transition into a Salesforce Associate role, where I can leverage my technical expertise and passion for customer success.
During my tenure at Wipro Technologies, I successfully created and managed user accounts, customized Salesforce objects, and developed workflows that aligned with business requirements. My experience at Hexaware Technologies further honed my skills in verifying employment and educational qualifications, ensuring accuracy and reliability in candidate assessments. I am eager to bring my skills to a dynamic and growth-oriented environment.
Experience
Work history, roles, and key accomplishments
WTTechnical Support Associate
Wipro Technologies
Dec 2022 - Jan 2025 (2 years 1 month)
Provided technical assistance and troubleshooting for Salesforce CRM, managing user accounts and permissions, customizing objects, and developing workflows. Ensured system maintenance and alignment with business requirements.
HTExecutive
Hexaware Technologies
Aug 2021 - Sep 2022 (1 year 1 month)
Verified the authenticity of Social Security Numbers and employment histories, ensuring candidate qualifications and detecting resume fraud through thorough background checks.
Education
Degrees, certifications, and relevant coursework
GTG.H Raisoni Institute of Engineering and Technology
Bachelor in Engineering, Electrical Engineering
2017 - 2021
Completed a Bachelor in Engineering with a focus on Electrical Engineering, gaining a solid foundation in electrical principles and applications.
APAnjuman Polytechnic
Diploma, Electrical Engineering
2014 - 2016
Earned a Polytechnic Diploma in Electrical Engineering, acquiring practical skills and knowledge in electrical systems and technologies.
St. John’s Convent
Secondary School Certificate, General Education
2008 - 2013
Completed Secondary School Certificate, providing a foundational education and preparing for further studies in engineering.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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