Seeking a Business Analyst opportunity where I can apply my expertise in business analysis, ERP/CRM implementation, data analytics, and process optimization to drive measurable business value. I am looking for a collaborative, growth-oriented environment that values innovation, stakeholder engagement, and data-driven decision-making..
Looking for a job
Akshay chauhan
@akshaychauhan3
Business Analyst with 4+ years of experience delivering ERP/CRM solutions, BI dashboards, and data insights that drive growth.
IndiaWhat I'm looking for
I’m a results-driven Data Analyst with 4+ years of experience delivering performance dashboards, KPI reporting, and advanced Excel automation for 15+ enterprise clients across multiple business units. I build with Power BI (DAX, Power Query, star schema modeling), SQL (MySQL, PostgreSQL, BigQuery), Python scripting, and advanced Excel automation—consistently improving reporting accuracy by 30%, reducing manual effort by 50%, and cutting delivery timelines by 15% through automated, data-driven workflows.
In my roles, I’ve led ERP & CRM implementations, designed and deployed KPI dashboards in Power BI and Tableau, automated recurring monthly reporting using Python and Excel, and executed SQL-based data validation and quality assurance. I’ve also trained 100+ end-users on self-service BI reporting and performed root cause analysis to diagnose recurring issues and keep critical releases stable.
Experience
Work history, roles, and key accomplishments
Current
Operations Analyst(Data & Reporting)
Dec 2025 - Present (6 months)
Managed and analyzed CRM data across 150+ weekly cases with 98%+ accuracy, developed performance reports, and leveraged CSAT/SLA analytics to identify service gaps, enabling data-driven improvements that enhanced service quality, strengthened SLA compliance, and reduced escalations.
TL
Business Analyst ERP CRM Implementation
Techdotbit Pvt Ltd
Aug 2023 - Dec 2025 (2 years 4 months)
Led end-to-end ERP and CRM implementations for 15+ enterprise clients by aligning configurations to KPIs and performance benchmarks. Delivered Power BI/Tableau KPI dashboards and automated monthly reporting with Python and Advanced Excel, reducing manual effort by 40% and cutting delivery timelines by 15%.
Audited production records against expected configurations using SQL/BigQuery-style query logic, maintaining 98%+ data integrity standards. Built advanced Excel automation reporting and performed root-cause analysis and data-quality testing to diagnose recurring issues and prevent critical failures.
Education
Degrees, certifications, and relevant coursework
Invertis University
Bachelor of Science (Honours), Computer Science
2018 - 2021
Earned a B.Sc. (Honours) in Computer Science from Invertis University.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
600k-1000k USD
Social media
Job categories
Skills
Power BIDAXPower QuerySQLBigQueryPythonTableauDashboard DevelopmentKPI TrackingAdvanced ExcelReportingStatistical AnalysisHypothesis TestingTrend AnalysisRoot Cause AnalysisData MigrationData Quality AssuranceData ModelingRoot CauseStakeholder ManagementRequirements GatheringRequirements AnalysisBusiness Requirements Document (BRD)Functional Design Document (FRD)Gap AnalysisBusiness Process MappingWorkflow AnalysisChange ManagementUATUser StoriesAgile MethodologiesCRM SoftwareERP ImplementationERP SoftwareData GovernanceCross Functional CollaborationProcess ImprovementData Storytelling
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