AkpevweOghene Akpovero
@akpevweogheneakpover
Customer and transaction support professional at Swift Transactions, helping customers with enquiries and handling transaction information accurately.
NigeriaWhat I'm looking for
At Swift Transactions, I supported customers with transaction-related enquiries and requests. I communicated with customers, assisted with routine issues, and escalated matters when necessary.
In my self-employed small business operations, I manage customer enquiries and orders, communicate about products and payments, and maintain sales and payment records. I use spreadsheets to track transactions and review sales information.
I'm developing practical skills in Excel, data cleaning, and basic data analysis. I'm interested in remote customer support and online operations, and I'm available for remote work for approximately 4–6 hours a day.
Experience
Work history, roles, and key accomplishments
Business & Customer Support
Self-Employed / Small Business Operations
Jan 2021 - Present (5 years 9 months)
Managed customer enquiries and orders for a small business, communicated with customers regarding products and payments, and maintained sales and payment records. Used spreadsheets for basic calculations, data organization, and analysis of sales information.
Customer/Transaction Support
Swift Transactions
Supported customers with transaction-related enquiries and requests, communicated professionally, and handled transaction information with accuracy and confidentiality. Followed established procedures and assisted with resolving routine customer issues.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Science, Biochemistry
B.Sc. in Biochemistry from the University of Port Harcourt, completed in 2010.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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