Akon Ekange

I am a dedicated professional with extensive experience in team leadership and status management. Over the past few years, I have honed my skills as a Status Specialist Team Lead at Centerville Office Support Limited, where I successfully supervised a team to ensure accurate updates from the Social Security Administration. My role involved not only managing the team but also liaising with HR to ensure compliance with company policies and preparing comprehensive reviews to enhance team performance.

Prior to this, I worked as a Prequalification/Call Centre Agent at Outsource Global, where I excelled in customer communication and consistently met performance targets. My educational background in Shipping/Port Management, coupled with certifications in HIPAA and Computer Proficiency, has equipped me with a solid foundation to thrive in diverse environments. I am passionate about training and development, and I take pride in fostering a collaborative team culture that drives success.