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@akmaluser

Business Analyst at Astro who built 10+ dashboards and automated reporting to save around four hours of manual work weekly.

Malaysia
Message

At Astro, I turn digital product, advertising, and subscription data into dashboards, KPI frameworks, and leadership reporting. I developed and maintain more than 10 Looker Studio and Power BI dashboards used by product, content, sales, and operations teams.

I integrated data from multiple sources into an automated reporting environment and automated dashboard distribution with n8n. This saves around four hours of weekly manual effort, while AI-assisted data preparation with Claude Code reduced reporting downtime by 25%.

I analyze trends, variances, advertising benchmarks, and SEO performance to identify traffic and monetisation gaps and support campaign planning. I also translate business requirements into KPI frameworks, maintain a central KPI dictionary, and validate KPIs in UAT.

Earlier at Astro, I rotated across five business functions and worked on subscription and partner-content performance analysis. At INTRIX, I analyzed installation issues and workflows, recommending improvements to reduce delays and recurring problems.

Experience

Work history, roles, and key accomplishments

AS
Current

Associate – Business Analyst (Digital Product)

Astro

Jul 2024 - Present (2 years 3 months)

Developed and maintained 10+ Looker Studio and Power BI dashboards tracking digital product KPIs and revenue drivers. Automated reporting with n8n and AI tools, reducing manual effort and reporting downtime.

AS

Associate – Management Trainee

Astro

Jul 2023 - Jul 2024 (1 year)

Participated in a cross-functional rotation program across five business functions, tracking subscription KPIs and churn indicators. Developed SOPs and identified workflow inefficiencies to improve technician efficiency and customer experience.

Education

Degrees, certifications, and relevant coursework

Monash University logoMU

Monash University

Bachelor of Mechanical Engineering (Honours), Mechanical Engineering

2018 - 2021

Bachelor of Mechanical Engineering (Honours) from Monash University, Australia, completed in February 2021.

Oracle University logoOU

Oracle University

Oracle Cloud Applications EPM Certification, Cloud Applications EPM

Certification in Oracle Cloud Applications EPM.

Google logoGO

Google

Google Analytics Certification, Digital Analytics

Google Analytics Certification.

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