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Akhlaq Ahmad

@akhlaqahmad

Customer Care Executive who supported Bharti Airtel through Access Infrastructure & Telemedia Pvt. Ltd., handling customer concerns over calls.

India

Message

What I'm looking for

I’m seeking a Work From Home customer service support role and am open to role-related training and customer support systems. Availability and shift preference are to be discussed.

At Access Infrastructure & Telemedia Pvt. Ltd., I supported Bharti Airtel customer-care operations through its outsourcing arrangement.

I communicated with customers professionally, listened to their concerns, and handled my assigned customer-care responsibilities with a customer-focused approach.

I have experience with inbound and outbound calling, active listening, and professional telephone etiquette. I also have basic computer skills, including MS Word, MS Excel, HTML, and basic Python.

I’m currently in the third year of a Bachelor of Computer Applications at Government Degree College (GDC), Baramulla. I’m seeking a Work From Home customer service support role and am open to role-related training.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

Access Infrastructure & Telemedia Pvt. Ltd.

Feb 2026 - Sep 2026 (7 months)

Supported customer-care operations for Bharti Airtel through the company's outsourcing arrangement. Communicated with customers professionally, listened to their concerns, and handled assigned responsibilities with a customer-focused approach.