At Ipsator Analytics Pvt. Ltd., I manage end-to-end operations and work to improve service efficiency and customer satisfaction across vendor networks. I’ve also helped expand IRCTC eCatering operations by onboarding vendors and improving service delivery.
I built strategic partnerships with brands including Domino’s, Swiggy, Biryani By Kilo, Bikanervala, Wow Momo, and Haldiram’s. I use SQL and Power BI for KPI monitoring and performance tracking.
I’ve streamlined workflows, addressed operational and vendor issues, and used AI tools to automate reporting and operational insights. I was promoted from Operations Executive to Associate Operations Manager, and I’m pursuing an MBA in Operations Management.
