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Ajo Ponnachan

@ajoponnachan

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Result-oriented developer with expertise in Robotics Process Automation solutions.

India

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What I'm looking for

I am looking for a dynamic role that drives efficiency and elevates team performance.

I am a result-oriented developer with over 8 years of proven expertise in implementing automation solutions. My proficiency spans Blueprism development, production support, project management, client engagement, and robust reporting. I excel in both roles, fostering an environment that promotes innovation and surpasses project goals.

Currently, I serve as an Assistant Manager at EXL, where I manage a team of over 10 members to enhance production support services. My responsibilities include managing the development, testing, and implementation of digital automation processes, leading resolution calls, and ensuring efficient feedback on test scenarios. I am committed to continuous learning and navigating challenges to contribute to organizational success.

In my previous roles, I have developed webpages and worked on dynamic data, showcasing my versatility in software development. I hold a Bachelor of Technology in Electronics & Communication Engineering and have earned certifications in Blueprism and Automation Anywhere, further solidifying my expertise in the field.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

EXL

Sep 2018 - Present (6 years 9 months)

Managed a team of 10+ members to enhance production support services and resolve incident-related issues. Led the development, testing, and implementation of digital automation processes across client environments, ensuring seamless integration of digital workforce.

Project Management Client Engagement Reporting Team Management Process SIT UAT

Software Developer

StartApp Global

Jun 2017 - Present (8 years)

Developed dynamic webpages using ASP services and designed responsive web interfaces with Bootstrap. Conducted thorough testing and debugging to ensure optimal functionality and user experience.

ASP.NET Web Development Bootstrap HTML CSS JavaScript Web Design

Associate Engineer

Presto Infosolutions Pvt. Ltd.

Aug 2015 - Present (9 years 10 months)

Responsible for the research and development of video conference devices. Provided essential desktop and network troubleshooting support.

research and development Video Conferencing Technical Support

Education

Degrees, certifications, and relevant coursework

Maharshi Dayanand University

Bachelor of Technology, Electronics & Communication Engineering

Grade: 73.5%

Completed a Bachelor of Technology degree with a focus on Electronics & Communication Engineering. Achieved a strong academic performance, graduating with a percentage of 73.5%.