Ajo Ponnachan

I am a result-oriented developer with over 8 years of proven expertise in implementing automation solutions. My proficiency spans Blueprism development, production support, project management, client engagement, and robust reporting. I excel in both roles, fostering an environment that promotes innovation and surpasses project goals.

Currently, I serve as an Assistant Manager at EXL, where I manage a team of over 10 members to enhance production support services. My responsibilities include managing the development, testing, and implementation of digital automation processes, leading resolution calls, and ensuring efficient feedback on test scenarios. I am committed to continuous learning and navigating challenges to contribute to organizational success.

In my previous roles, I have developed webpages and worked on dynamic data, showcasing my versatility in software development. I hold a Bachelor of Technology in Electronics & Communication Engineering and have earned certifications in Blueprism and Automation Anywhere, further solidifying my expertise in the field.