Ajin K
@ajink
I build data-driven SaaS solutions and improve enterprise product support operations.
What I'm looking for
At Linways Technologies, I support enterprise SaaS clients by triaging issues, validating data, managing configurations, and documenting critical incidents to meet SLAs. I analyze usage and support trends, create structured reports, and work with Product, Engineering, and Implementation teams to improve workflows.
I've also built Flask/MySQL assessment platforms, Power BI dashboards, and an AWS-deployed React, Node.js, and MongoDB event management application. My work spans Python, SQL, data quality, reporting, machine learning, client onboarding, and technical support.
Experience
Work history, roles, and key accomplishments
Product Specialist
Linways Technologies Pvt. Ltd.
Jan 2026 - Present (9 months)
Serves as primary point of contact for enterprise SaaS clients, triaging issues, validating data, and managing configurations. Analyzes usage patterns and support logs to identify trends and recommend product improvements.
Education
Degrees, certifications, and relevant coursework
ST Pauls College
Bachelor of Computer Applications, Computer Applications
2022 - 2025
Activities and societies: Convenor & Vice President, Pegasus Association — led inter-collegiate fests for 700+ participants from 40+ colleges; Conducted IT Manager event (aptitude, GD, stress interview rounds).
Bachelor of Computer Applications degree from ST Pauls College, Bengaluru, from 2022 to 2025. Awarded Best Outgoing & Most Deserving BCA Student.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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