Ajao Sola
@ajaosola
Results-driven customer service representative passionate about personalized support in financial services.
NigeriaWhat I'm looking for
I’m a results-driven customer service professional with a passion for delivering personalized support and solutions in financial services. I’ve built strong customer relationships, turned challenges into opportunities, and consistently exceeded customer expectations.
From responding to inquiries via phone, email, chat, and social media to resolving complaints and handling order placement, tracking, returns, and refunds, I focus on accurate information, efficient issue resolution, and strong customer satisfaction. I also bring disciplined security experience—conducting patrols, monitoring CCTV, enforcing access policies, and responding to alarms—so I can support safe, smooth service delivery and effective follow-up.
Experience
Work history, roles, and key accomplishments
Security Personnel
Digor Security Solution
Jan 2024 - Jan 2025 (1 year)
Conducted regular foot and vehicle patrols and monitored CCTV to deter unlawful acts and disruptions. Controlled access by verifying IDs and enforcing entry policies, and responded to alarms by coordinating with law enforcement and fire departments and guiding people to safety.
Customer Service Representative
AB Communication
Jan 2023 - Jan 2024 (1 year)
Handled customer inquiries via phone, email, chat, and social media, resolving complaints and service issues to ensure satisfaction and retention. Supported customers with order placement, tracking, returns, and refunds, escalating complex cases and maintaining accurate interaction records.
Education
Degrees, certifications, and relevant coursework
College of Education, Ilesa
Bachelor of Education (B.Ed), Primary Education
Earned a B.Ed in Primary Education from the College of Education, Ilesa, completing the program in 2021.
Oke Ila Orangun Secondary School
West African Senior School Certificate, Secondary Education
Completed secondary education and obtained the West African Senior School Certificate in 2013.
Oke Ila Orangun Primary School
Primary School Leaving Certificate, Primary Education
Completed primary education and obtained a Primary School Leaving Certificate in 2007.
Availability
Location
NigeriaAuthorized to work in
Job categories
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