Aiym Sabitova
@aiymsabitova
Hospitality professional dedicated to exceptional guest experiences.
What I'm looking for
I am a passionate hospitality professional with a Bachelor's degree in Management from Bishkek State University, set to graduate in 2024. My journey in the hospitality industry began in April 2022 at Maxx Royal Hotel in Turkey, where I honed my skills in providing high-end service and ensuring smooth guest experiences. My role involved greeting guests, fulfilling special requests, and managing in-room dining, which allowed me to develop a keen understanding of guest needs and preferences.
Following my time in Turkey, I worked as a Receptionist at Ramada by Wyndham in Bishkek, where I efficiently handled check-ins and check-outs, managed bookings, and coordinated with various hotel departments to ensure seamless operations. My experience has equipped me with the ability to provide discreet and professional service, and I am excited to continue my career in hospitality, aiming to create memorable experiences for guests.
Experience
Work history, roles, and key accomplishments
Hostess
Raffles Hotel
Aug 2024 - Present (1 year 1 month)
Warmly welcomed guests, managed reservations, and efficiently guided them to their tables. Managed booking systems, confirmed reservations, and handled guest inquiries. Provided excellent customer service, addressing any guest needs or concerns.
Receptionist
Ramada by Wyndham
Dec 2023 - May 2024 (5 months)
Greeted guests and efficiently managed check-ins and check-outs. Handled bookings, answered inquiries, and assisted with room availability. Provided information, assisted with requests, and directed guests to hotel amenities, coordinating with other departments for smooth operations.
Battler
Maxx Royal Hotel
Apr 2022 - Nov 2023 (1 year 7 months)
Greeted guests, fulfilled special requests, and offered personalized services. Managed in-room dining, laundry, and guest room needs. Collaborated with hotel staff to ensure smooth guest experiences and provided discreet, professional, and high-end service.
Education
Degrees, certifications, and relevant coursework
Bishkek State University
Bachelor's degree, Management
Studied Management at Bishkek State University, focusing on core principles and practices. Completed the program in 2024.
Availability
Location
Authorized to work in
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