AIRA ASNAWI
@airaasnawi
Dedicated office professional with skills in administration and customer service.
PhilippinesWhat I'm looking for
I am a dedicated and detail-oriented office professional with a strong background in administration and customer service. My recent experience at SYKES Company as a Customer Service representative has honed my skills in effective communication and problem-solving, allowing me to assist clients efficiently and with a positive attitude.
Currently, I am expanding my expertise as a Data Analyst at Accenture, where I am involved in content moderation. This role has enhanced my analytical skills and my ability to work collaboratively within a team to achieve our objectives. I am passionate about leveraging my skills to contribute positively to any organization I join.
Experience
Work history, roles, and key accomplishments
Content Moderator
Accenture
May 2024 - Present (1 year 1 month)
Analyzed and moderated content to ensure compliance with platform guidelines and policies. Performed data analysis to identify trends and improve content quality.
Customer Service Representative
SYKES
Mar 2023 - Present (2 years 3 months)
Provided exceptional customer support via voice channels, resolving inquiries and issues efficiently. Maintained high levels of customer satisfaction by adhering to service standards and protocols.
Education
Degrees, certifications, and relevant coursework
Lanao Central College INC
Graduate Studies
Engaged in advanced academic coursework and research. Focused on specialized topics within the curriculum.
Philippine Muslim Teacher’s College
Bachelor's Degree, Teacher Education
Completed undergraduate studies focusing on pedagogical principles and teaching methodologies. Developed skills essential for a career in education.
Datu Mamintal Adiong Sr. Memorial National High School
High School Diploma
Completed secondary education, building foundational knowledge across various subjects. Prepared for higher education or entry into the workforce.
Pindugoan Elementary School
Elementary School Certificate
Completed primary education, developing fundamental literacy and numeracy skills. Gained basic knowledge in core academic areas.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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