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Ainsley SullivanAS
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Ainsley Sullivan

@ainsleysullivan

Detail-oriented operations assistant with strong customer service skills.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I'm an experienced operations assistant with a strong background in customer service and team management. Currently, I manage various schedules and communications for a remote company, ensuring smooth operations and excellent client interactions. My role involves organizing emails, scheduling estimates, and assisting with billing, which has honed my multitasking and problem-solving abilities.

Previously, I served as a store manager and barista, where I developed my leadership skills by hiring and training staff while managing inventory and customer service. My experience as a pharmacy technician further enhanced my attention to detail and ability to work in fast-paced environments, ensuring patient safety and satisfaction.

In addition to my professional experience, I have a passion for community service and have been involved in various volunteer projects, including robotics competitions and environmental initiatives. I strive to bring my diverse skill set and dedication to any role I undertake.

Experience

Work history, roles, and key accomplishments

CI
Current

Operations Assistant

COVA Tree Incorporated

May 2025 - Present (3 months)

Managed the schedules of the business owner and estimator, ensuring efficient booking of appointments and optimizing routing for estimators. Served as the primary contact for all business needs, handling inquiries, resolving issues, and escalating situations as necessary.

LS

Level 2 Swim Instructor

Litter Kickers Swim School

Feb 2024 - Present (1 year 6 months)

Maintained the safety and enjoyment of swimmers by actively supervising activities, enforcing safety rules, and responding to emergencies. Instructed individuals of all skill levels and ages in swimming and water safety, ensuring a positive learning experience.

YR

Lifeguard and Swim Instructor

YMCA, Pikes Peak Region

Jan 2023 - Present (2 years 7 months)

Ensured the safety of swimmers by actively supervising activities, enforcing rules, and responding to emergencies with prompt rescue and first aid. Taught swimming and water safety skills to individuals of all ages and skill levels, fostering a safe and enjoyable learning environment.

LD

Store Manager, Barista, Baker

Lamar's Donuts

Mar 2020 - Present (5 years 5 months)

Managed daily store operations including hiring, training, and scheduling staff, while overseeing inventory and handling sales transactions. Prepared and packaged pastries and coffee, ensuring high-quality products and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

YMCA logoYM

YMCA

Certification, Swim Instruction

Obtained a Swim Instructor certification from YMCA in 2023. This certification equipped me with the skills to teach swimming and water safety to diverse age groups and skill levels.

Walgreens logoWA

Walgreens

Apprenticeship, Pharmacy Technology

Completed a Pharmacy Technician Apprenticeship at Walgreens, gaining hands-on experience in dispensing medications, managing inventory, and processing insurance. Developed strong customer service and communication skills in a fast-paced pharmacy environment.

YMCA logoYM

YMCA

Certifications, Lifeguard and Emergency Response

Completed comprehensive training for Lifeguard Certifications at YMCA, including CPR, AED, oxygen administration, BLS, and First Aid. These certifications ensure proficiency in emergency response and life-saving techniques.

Tech stack

Software and tools used professionally

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Ainsley Sullivan - Operations Assistant - COVA Tree Incorporated | Himalayas