Open to opportunities

Saad Fiaz

@saadfiaz

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Customer-focused remote operations specialist with 4+ years optimizing data, CRM, and customer workflows.

Pakistan

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What I'm looking for

I seek remote roles where I can apply my data management, CRM, and lead-generation skills within collaborative, deadline-driven teams that value accuracy, SOP adherence, and customer-focused service.

I am a customer-focused Remote Operations Assistant with over four years supporting online operations, data management, CRM handling, and process optimization for remote teams. I consistently deliver high data accuracy (99%+), perform targeted lead generation, and maintain organized CRM records while following SOPs and confidentiality standards.

I work independently in fast-paced, deadline-driven remote environments, collaborating with cross-functional stakeholders and supporting customer-facing operations with clarity and empathy. My toolkit includes Microsoft Office (Excel, Word), web and deep research, and strong written communication to support scalable remote workflows.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Presto Smile

Jan 2020 - Jan 2025 (5 years)

Managed accurate data entry and CRM updates with 99%+ accuracy, conducted in-depth web research and lead generation, and supported remote operational tasks following SOPs and confidentiality standards.

Data Entry Lead Generation Web Research Microsoft Office Virtual Assistance CRM Management

Data Entry Operator

Ava Advisory

Jan 2019 - Jan 2023 (4 years)

Processed and verified wind-up order notifications and maintained structured client databases to support sales and customer outreach, ensuring high data accuracy and compliance with standards.

Data Entry CRM Management Lead Generation Web Research Process Adherence Microsoft Excel