Ailyn Cabaluna

AC

Looking for a job

Ailyn Cabaluna

@ailyncabaluna

Operations-focused Sales Support Professional with over 8 years of experience supporting enterprise, regional, and international sales teams

What I'm looking for

I’m looking for a role where I can contribute to operational efficiency, sales support optimization, and cross-functional coordination within a growth-oriented organization. I thrive in environments where process improvement, collaboration, and operational visibility are valued, and where I can support teams through structured workflows, reporting, and business support operations.

Currently supporting enterprise sales operations within Converge ICT Solutions Inc., where I helped improve operational efficiency by implementing centralized workflow systems, Google Forms-based approval processes, dashboard tracking, and process documentation initiatives used by more than 120 users organization-wide. My work focused on reducing manual processes, improving approval visibility, streamlining coordination, and strengthening operational support for enterprise and regional sales functions.

Experience

Work history, roles, and key accomplishments

CI

Current

Senior Sales Coordinator

Current

Converge ICT Solutions Inc.

Aug 2017 - Present (8 years 9 months)

 Supported enterprise, regional, international, and sales operations teams through workflow coordination, reporting support, and approval management.
 Provided operational support for 89 Enterprise Key Account Managers, 15 Regional Sales Key Account Managers, 10 International Team Key Account Managers, and 12 Sales Operations Specialists.

Operational Support Support Operations Sales Operations Reporting

MM

LTO Coordinator

Mitsubishi Diamond Motors

Dec 2013 - Aug 2017 (3 years 8 months)

Coordinated operational processing, customer documentation requirements, and internal registration support workflows.

Administrative Support Admin Tasks Administrative Coordination Administrative Operations Administrative Assistance Administrative Work Administrative Processing

GM

Business Owner

Green and Gold General Merchandising

Sep 2012 - Nov 2016 (4 years 2 months)

Managed day-to-day operations including customer coordination, inventory monitoring, supplier coordination, and operational administration.

Inventory Management Inventory Planning Budget Management Budget Planning

MM

Restaurant Crew

Mitsubishi Diamond Motors

Mar 2008 - Dec 2013 (5 years 9 months)

Contract for every 6 months as Cashier, Order taker, Kitchen, Promoter

Cashier Cashiering Upselling Order Taking

Education

Degrees, certifications, and relevant coursework

IC

ICCT Colleges

Bachelor of Science, Computer Science

2007 - 2014

Activities and societies: Working student

Tech stack

Software and tools used professionally

Google Cloud Platform

Google Docs

Google Drive

Google Workspace

Microsoft Office 365

Google Sheets

Availability

Looking for a job

Location

Philippines

Authorized to work in

Salary expectations

600k-1200k USD

Social media

Job categories

Sales Administrator Admin Executive Administrative Assistant Office Administrator Sales Administrator Administrator

Skills

Remote Administrative Support Admin Tasks Administration Administrative Coordination Administrative Operations Administrative Assistance Administrative Work Administrative Administrative Processing Administrative Assistant Administrative Management Administrative Office Skills Administrative Procedures Administrative Documentation

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