Airene Rhodora EspinocillaAE
Open to opportunities

Airene Rhodora Espinocilla

@aiespinocilla

Experienced Application Support, Service Desk Agent and Customer Support Specialist.

Philippines

What I'm looking for

Seeking a challenging role that leverages my technical expertise and passion for delivering exceptional customer service, with opportunities for growth and professional development.

As a seasoned IT Application Support and Customer Support Specialist, I bring over 5 years of experience in providing top-notch technical assistance and delivering reliable solutions. With a strong background in identifying and resolving computer software issues, I excel in focused troubleshooting and adapt to meet job demands and deadlines. My passion for delivering outstanding quality and service has earned me recognition for performance, and I'm driven to continue making a positive impact.

Throughout my career, I've developed a unique blend of technical and interpersonal skills, allowing me to effectively communicate with clients and support teams. My expertise in customer relations, problem-solving, and recordkeeping has enabled me to address diverse service and product problems with a thorough and positive approach. I'm committed to finding creative solutions to conflicts and complaints, ensuring customer satisfaction and loyalty.

I'm a motivated and energetic self-starter with a strong work ethic, dedicated to quality and continuous learning. With a talent for building strong relationships and leading teams, I'm poised to make a significant contribution to any organization.

Experience

Work history, roles, and key accomplishments

Education

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Tech stack

Software and tools used professionally

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Airene Rhodora Espinocilla - IT Application Support - DXCTechnology | Himalayas