
Ahsan SHE Tech
@ahsanshetech
CRM Implementation & Support Executive at SHE Technologies, configuring client CRM workflows and supporting users.
What I'm looking for
At SHE Technologies, I implement and configure CRM solutions to fit client business requirements and workflows. I also troubleshoot CRM issues, test solutions, and guide clients on effective system use.
At SUUNTO, I resolved more than 150 customer queries monthly with 98% satisfaction and led API integrations to enhance mobile app functionality. I also optimized the global CRM database, reducing data redundancy by 25%.
At Mindbridge – Revolut Bank Campaign, I conducted KYC/KYB verification and used JIRA to reduce compliance escalations by 15%. I’m seeking a full-time role where I can drive client satisfaction and grow within a global team.
Experience
Work history, roles, and key accomplishments
CRM Implementation & Support Executive
SHE Technologies
Aug 2026 - Present (2 months)
Implemented and configured CRM solutions according to client business requirements and workflows. Provided technical support, troubleshooting, and user assistance for CRM-related issues.
IT & Customer Support Specialist
SUUNTO
Mar 2026 - Jul 2026 (4 months)
Resolved 150+ customer queries monthly via email and chat with 98% satisfaction. Led API integrations to enhance mobile app functionality and user experience.
Customer Service Representative & KYC/KYB Analyst
Mindbridge – Revolut Bank Campaign
Jul 2025 - Feb 2026 (7 months)
Handled premium client inquiries with professionalism and discretion. Conducted KYC/KYB verification, ensuring full regulatory compliance.
Admin Manager
Direct Sales & Marketing LTD
May 2022 - Jun 2025 (3 years 1 month)
Processed 50+ contracts monthly with 100% accuracy. Implemented QA framework, improving team performance by 20%.
Education
Degrees, certifications, and relevant coursework
Superior University
Bachelor of Science, Computer Science
Completed a BS in Computer Science from Superior University, Lahore in 2024.
Superior College
Intermediate in Computer Science, Computer Science
Completed ICS from Superior College, Lahore in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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