
AHNAF AKIF
@ahnafakif
Travel Operations Coordinator at QIMA coordinating multi-country travel and keeping audit schedules on time.
What I'm looking for
At QIMA, I coordinate end-to-end travel logistics for the audit operations team, arranging flights, hotels, car rentals, and ground transportation across multiple countries to keep audit schedules on time.
I manage last-minute changes, cancellations, and rebookings, and review post-audit expenses for accuracy and compliance. I also work with auditors and travel vendors to support service quality and timely delivery.
At TBD Holidays, I managed domestic and international air ticket reservations, including bookings, reissues, refunds, and schedule changes. I handled client inquiries and maintained booking records, invoices, and payment follow-ups.
Earlier, at Air Astra, I handled bookings, ticketing, group travel, refunds, and reissues in line with airline policies, and built relationships with travel agents and corporate clients. I’m looking to bring this operational discipline and accountability to a global Travel Operations Specialist role supporting colleagues and guests worldwide.
Experience
Work history, roles, and key accomplishments
Coordinate end-to-end travel logistics for the audit operations team, including flights, hotels, car rentals, and ground transportation across multiple countries. Manage last-minute schedule changes and rebookings, review travel expenses for compliance, and serve as primary point of contact between auditors and travel vendors.
Executive, Sales & Reservations
TBD Holidays
Dec 2025 - Apr 2026 (4 months)
Managed end-to-end air ticket reservations and sales for domestic and international travel, coordinating with airlines and GDS for booking, reissue, refund, and schedule changes. Handled client communication, maintained sales records, and generated invoices with payment follow-ups.
Tele Sales Executive
Monkey Junior
Apr 2025 - Jun 2025 (2 months)
Executed targeted outbound campaigns for niche customer segments, aligning messaging with audience needs and surpassing KPIs through structured follow-up communication. Managed lead tracking and engagement via CRM platforms and collaborated with marketing to share customer insights.
Executive (Marketing & Sales)
Air Astra
Aug 2022 - Sep 2024 (2 years 1 month)
Handled bookings, ticketing, reissues, and group travel with accuracy and speed, managing refunds, voids, and critical changes in compliance with airline policies. Resolved customer issues with empathy and professionalism, built relationships with travel agents and corporate clients, and represented Air Astra at BITTE 2022.
Education
Degrees, certifications, and relevant coursework
North South University
Master of Business Administration, Marketing
Grade: CGPA 3.14
Master of Business Administration with a major in Marketing, achieving a CGPA of 3.14.
North South University
Bachelor of Business Administration, Marketing
Grade: CGPA 2.77
Bachelor of Business Administration with a major in Marketing, achieving a CGPA of 2.77.
Cantonment Public School & College, Rangpur
Higher Secondary Certificate, Commerce
Grade: GPA 5.00
Higher Secondary Certificate in Commerce with a GPA of 5.00.
Cantonment Public School & College, Rangpur
Secondary School Certificate, Commerce
Grade: GPA 5.00
Secondary School Certificate in Commerce with a GPA of 5.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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