Open to opportunities

Ahmed Magdy Elhamaki

@ahmedmagdyelhamaki

HR & Legal professional with experience in HR operations, labor law, recruitment, employee relations, and business operations.

Egypt

Message

What I'm looking for

I'm looking for an HR, legal, or operations role where I can lead people processes, strengthen compliance, improve workforce performance, and partner with leadership in a fast-paced organization.

At Optimum Business Solutions, I lead recruitment, workforce planning, performance management, payroll review, attendance, and daily HR operations. I turn HR and operational reports into practical recommendations for leadership while ensuring policy and labor-regulation compliance.

My background spans HR, legal affairs, and last-mile operations at Rabbit Mart, Vitas for SME Financing, Basata Foods, Maxab E-Commerce, and law firms. I’ve drafted and reviewed contracts, supported labor disputes and litigation, led operational teams, and improved workforce and delivery performance.

Experience

Work history, roles, and key accomplishments

Current

HRBP – People Engagement & Operations

Current

Optimum Business Solutions

Feb 2026 - Present (8 months)

Lead end-to-end recruitment, performance management, and HR operations. Oversee payroll, compliance, and workforce planning while providing actionable insights to management.

Recruitment Performance Management Payroll HR Operations Workforce Planning Employee Engagement Compliance Labor Law Reporting Data Analysis

HR Trainee

Rabbit Mart

Feb 2025 - Feb 2026 (1 year)

Trained in recruitment processes, personnel management, and employee relations. Assisted with payroll processing and compliance with labor laws.

Recruitment Candidate Screening Personnel Management Employee Relations Payroll Processing Labor Law Compliance

Senior Live Operations Specialist

Rabbit Mart

Dec 2024 - Feb 2026 (1 year 2 months)

Monitored and optimized live operations to enhance delivery performance. Led a team to ensure smooth order fulfillment and customer support.

Operations Management Team Leadership Order Fulfilment Customer Support Process Improvement Reporting

Customer Service Representative

Rabbit Mart

Aug 2023 - Dec 2024 (1 year 4 months)

Handled customer inquiries and resolved issues efficiently. Coordinated with departments to optimize service delivery and support order processing.

Customer Service Issue Resolution Cross functional Coordination Order Processing Complaint Handling

HR Lawyer

Vitas for SME Financing

Jan 2022 - Jul 2023 (1 year 6 months)

Managed legal aspects related to labor law compliance, contracts, and judicial disputes. Sourced and screened candidates and provided legal consultation for labor-related cases.

Labor Law Contract Drafting Legal Consultation Litigation Support Recruitment Candidate Screening Compliance

Quality Control & Last Mile Team Leader

Sharwa Company

May 2020 - Jul 2023 (3 years 2 months)

Monitored product quality and ensured timely delivery. Supervised rider performance and addressed operational challenges.

Quality Control Last Mile Operations Team Supervision Operational Problem Solving

Lawyer

Basata Foods

May 2020 - Jan 2022 (1 year 8 months)

Managed contracts, labor cases, and legal disputes. Rotated to HR, gaining experience in personnel management and payroll, and transitioned to HR Lawyer role.

Legal Research Contract Drafting Labor Law Employee Relations Payroll Personnel Management

Quality Control Team Leader & Legal Associate

Maxab E-Commerce Company

Nov 2018 - May 2020 (1 year 6 months)

Led Quality Control Team, ensuring product quality and optimizing delivery operations. Transitioned to Legal Department, drafting contracts and resolving disputes.

Quality Control Team Leadership Legal Drafting Dispute Resolution Operations Optimization