Open to opportunities

Mohamed Abdelhamed

@mohamedabdelhamed

Message

Multiskilled dentist with expertise in clinical practice and design.

Egypt

Message

What I'm looking for

I am looking for a role that allows me to blend my dental expertise with creative design, fostering a collaborative environment focused on patient care and innovative marketing strategies.

I am a multiskilled dentist with a diverse background that spans clinical practice, customer service, and graphic design. My journey began with a Bachelor of Dental Surgery from Chuvash State Medical University, followed by an internship at Cairo University, where I accumulated over 1900 hours of clinical experience. I am passionate about combining my healthcare knowledge with my creative skills to enhance patient care and marketing efforts.

Throughout my career, I have developed strong communication skills, allowing me to explain complex medical concepts clearly and handle patient inquiries with professionalism. My experience as a call center agent has further honed my ability to engage with clients effectively. Additionally, I am an ADA Certified Cosmetic Dentist, and I strive to create visually appealing content that resonates with patients and supports clinical goals.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Teleperformance

Aug 2023 - Present (1 year 10 months)

Worked as a Call Center Agent, handling customer inquiries and complaints with a focus on CRM. Utilized strong communication skills to resolve issues and maintain customer satisfaction.

Customer Service Call Center Operations CRM Communication Skills

General Dentist/Main Operator

Cairo

Jan 2023 - Present (2 years 5 months)

Functioned as a General Dentist and Main Operator, independently performing a wide range of dental procedures. Managed patient cases from diagnosis to treatment, ensuring high-quality dental care.

General Dentistry Main Operator Treatment Planning Patient Care

General Dentist/Second Operator

Cairo

Sep 2022 - Present (2 years 9 months)

Served as a General Dentist and Second Operator, assisting lead dentists in complex procedures and managing patient flow. Developed skills in various dental treatments and patient communication.

General Dentistry Second Operator Patient Management Communication

Internship Year

Cairo University of Egypt

Sep 2022 - Present (2 years 9 months)

Completed an intensive internship year, gaining hands-on experience in various dental procedures and patient care. Assisted senior dentists and managed patient records, enhancing clinical skills and understanding of dental operations.

Patient Care

Dental Assistant

Cairo

Jul 2022 - Present (2 years 11 months)

Worked as a Dental Assistant, providing support to dentists during various procedures. Gained experience in preparing treatment rooms, sterilizing instruments, and assisting with patient management.

Dental Assisting Sterilization Treatment Room Setup

Sales Representative

Medical Company

Jun 2021 - Present (4 years)

Served as a Sales Representative, promoting medical products and building client relationships. Applied persuasive communication and graphic design skills to create engaging marketing materials.

Sales Medical Client Relations Persuasion Graphic Design