Ahmed Etman

Leading testing activities for STC's T2R (Tickets to Resolve) system used by customer support, working with internal tools including PEGA and Siebel CRM. Reviewing test strategy and sprint release scope and providing daily status reporting in an Agile Scrum environment using Jira.

Prepared release activities for Android & IOS, collaborated with PO and EM in that task
Tested E2E scenarios before release
Supervised 2 QA Engineers
Provided training for 2 colleagues on Postman and REST Assured
Tested all payment methods at Gathern for Android & IOS
Investigated in issues, made Root Cause Analysis (RCA) and reported them to dev team
Tested integration between Gathern and ZATCA

Built API test automation using REST Assured and Java (POM and DDT) and set up CI/CD using GitLab for mobile app releases across Hala and Yassir. Tested Android/iOS versions across multiple countries and delivered a REST Assured training course for 5 team members.

- Test automation using Cypress.
- Test automation using Selenium and Java, using POM and DDT.
- Tested “Tanfeeth”, an integration system between “Al Rajhi” bank in KSA and “SAMA” (Central Bank of Saudi Arabia).
- Worked with Postman and SoapUI for testing APIs.
- Worked with Oracle SQL developer for testing DB.
- Used Azure TFS and Jira for test cases writing & bug reporting.

- Test automation for internal Jumia pay systems that used in 10 African countries (Nigeria, Egypt, Tunisia, Algeria, Morocco, Côte d'Ivoire, Kenya, Uganda, Senegal, and Ghana), using Selenium, Java, TestNG and Maven.
- Used Data-driven testing (DDT) techniques and POM (Page Object Model).
- CI/CD using GitHub.
- Worked within multinational team (Portuguese, Brazilian, Polish and Egyptian).

- Test Automation using Selenium and Java, using POM and DDT.
- Tested projects for Ministry of Justice in KSA.
- Tested APIs using Postman and Swagger.
- Worked with SQL Server Management Studio for testing DB.
- Worked within Agile Environment (Scrum).

- Tested Bundles Subscription (including Demagh Tanya and connect) from different channels (such as USSD, IVR, mobile App, etc.).
- Tested Home DSL bundles and offers.
- Worked with Internal Etisalat's telecom systems (SSS - SBS – Siebel, etc.).

- Tested Integration Between Fawry’s E-Payment System and other Organizations (Prepaid, Postpaid, Cash-in, Cash-out, Vouchers, Telecom, Banking, and Governmental services).
- Worked with SoapUI and Oracle SQL Developer.
- Provided technical Support for 3 junior testers.
- Checked log files during bugs investigation to reach the root cause.
- Finished more than 60 integration projects

- Tested “IGate”, an internal system for Saudi Telecom Company (STC).
- Worked with System, Sanity and Maintenance Testing.

Worked on 2 Projects:
- “Maestro” - HR Management System
- “PMS” - Hotels Management System.
Responsibilities:
- Test Cases design & execution.
- Prepared bug reports.
- Prepared Traceability Matrix Document.

- Worked as Quality Control Engineer on every new version of “Electronic Treatments System”.
- Worked with Black Box Testing.
- Represented technical support for “Electronic Treatments System”, an e-gov System for employees of “Rijal Almaa” Municipality at “Assir” Area.
- Worked on Beta and Smoke testing for any new version of the system.

Completed a Diploma in Entrepreneurship & Digital Innovation, studying fundamentals of financial management, digital innovation, opposite thinking, and entrepreneurial marketing. Covered feasibility and pricing concepts, strategic management, and back-of-the-envelope calculation.

Completed a Diploma in Software Testing focused on ISTQB Foundation Level syllabus and practical test case and bug report writing. Studied SQL, Java, and presentation skills.

Grade: Good (Graduation project: Excellent)

Bachelor’s degree in Information Systems at the Faculty of Computer & Information Science. Graduation project focused on classifying emails by meaning using data mining techniques (project grade: Excellent).