Ahmed ElsayedAE
Open to opportunities

Ahmed Elsayed

@ahmedelsayed

Result-driven Service and Sales Engineer with 8+ years of experience.

Egypt
Message

What I'm looking for

I am looking for a role that allows me to leverage my technical expertise and sales experience in a dynamic environment that values innovation and customer satisfaction.

I am a result-driven Service and Sales Engineer with over 8 years of combined experience in equipment commissioning, technical support, and direct sales within the pharmaceutical and industrial sectors. My expertise lies in delivering technical training, improving customer satisfaction, and reducing equipment downtime through preventive and predictive maintenance.

In my current role as a Reliability & Maintenance Manager at Al Fouad Automotive Spare Parts Co., I developed and implemented maintenance strategies that reduced equipment downtime by 20%. I have a proven track record of supervising cross-functional teams and enforcing safety protocols to enhance operational efficiency. My previous experience includes leading technical sales presentations and providing remote and onsite support, which significantly improved customer retention and satisfaction.

Experience

Work history, roles, and key accomplishments

AC
Current

Reliability & Maintenance Manager

Al Fouad Automotive Spare Parts Co.

Jan 2023 - Present (2 years 6 months)

Developed and implemented preventive and predictive maintenance strategies across plant machinery. Reduced equipment downtime by 20% by tracking KPIs and executing RCM methodologies. Supervised cross-functional teams and enforced safety protocols, improving operational efficiency.

OC

Sales and Service Engineer

Origin Systems Global Co.

Jan 2021 - Present (4 years 6 months)

Led technical sales presentations to prospective clients, supporting contract negotiations, Achieved annual growth in service contracts and spare parts sales. Installed and commissioned 15+ machines across customer sites. Delivered technical training to 30+ engineers and operators, reducing equipment downtime and service calls.

PP

Senior Reliability & Maintenance Engineer

Pharco Pharmaceuticals

Mar 2018 - Present (7 years 4 months)

Managed preventive and corrective maintenance for production equipment, leading workshop teams onsite and Improved equipment reliability. Followed up daily maintenance activities and ensured timely procurement of spare parts and consumables.

PP

Reliability & Maintenance Engineer

Pharco Pharmaceuticals

Apr 2017 - Present (8 years 3 months)

Responsible for the maintenance activities of rotating equipment to meet production and company goals within the framework while maintaining a high level of work's quality, safety, health and environment compliance in the production unit.

Education

Degrees, certifications, and relevant coursework

AT

Arab Academy for Science, Technology & Maritime Transport

Bachelor of Science, Mechanical Power Engineering

Grade: 3.45/4.00

Completed a Bachelor of Science in Mechanical Power Engineering. Focused on renewable energy, with a graduation project on solar energy that received an A+ grade.

Tech stack

Software and tools used professionally

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