ahmed benhassin

Designed 3D models and technical drawings for product prototypes in SolidWorks. Worked with senior engineers to refine concepts, ensure manufacturability, and select cost-effective materials.

Led and developed a high-performing B2B/B2C sales team selling complex IT products and software solutions. Monitored team KPIs, optimized sales strategies, and delivered technical product training.

Provided technical and financial support to a global client base, resolving issues with account activation, verification, and transactions. Supported clients in Arabic, English, and French and prepared daily reports.

Advised international clients on hair transplant, dental, and plastic surgery treatments with doctor-approved plans. Handled multilingual inquiries through Zoho CRM and WhatsApp Business, building lasting client relationships.

Bachelor's Degree (Licence) in Mechatronics Engineering with a specialisation in Industrial Mechatronics.

Certified PLC Programmer with training on Siemens S7-300/400/1500 using TIA Portal.

Completed a 6-month advanced sales and customer support training, focusing on consultative selling and high-value client management.

Completed a 2-year SolidWorks CAD course covering 2D/3D mechanical design.