Agustina Lescano
@agustinalescano
I support bilingual HR operations, recruitment coordination, onboarding, and employee experience in fast-paced teams.
What I'm looking for
I've supported high-volume employee and customer interactions at Gilson Housing Partners in English and Spanish, maintaining confidential records, case tracking, and cross-department communication.
I coordinate scheduling, documentation, onboarding support, and workflow organization while applying conflict-resolution techniques to improve issue resolution and stakeholder relationships.
At Interpretia, I delivered accurate English-Spanish interpretation with confidentiality, active listening, and cultural sensitivity. Previously, at Smart Source Argentina, I supported onboarding, customer follow-up, administrative operations, and process documentation.
I'm pursuing a Psychology degree with a focus on Human Resources, Talent Acquisition, People Operations, and Employee Experience, supported by training in recruiting, employee relations, and core HR practices.
Experience
Work history, roles, and key accomplishments
Bilingual Customer Service Representative
Gilson Housing Partners
Mar 2025 - May 2026 (1 year 2 months)
Managed high-volume employee and customer interactions in English and Spanish through phone, email, and digital channels. Maintained accurate documentation, records, and case tracking while ensuring confidentiality and compliance.
Education
Degrees, certifications, and relevant coursework
Universidad Católica de Santa Fe
Bachelor's Degree, Psychology
Currently pursuing a Bachelor's Degree in Psychology with a focus on Human Resources, Talent Acquisition, People Operations, and Employee Experience.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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