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Agustina JaureguiberriAJ
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Agustina Jaureguiberri

@agustinajaureguiberr

Customer Support Agent at Upgaming SRL handling KYC reviews, compliance checks, and client account verification.

Argentina
Message

At Upgaming SRL, I review client documents for KYC and onboarding, identify missing or inconsistent information, and request updates. I also prepare cases for Fraud, Payments, and KYC teams to review.

I build and update client files with screening evidence to support risk classification and due diligence. I handle account verification and compliance inquiries across multiple channels while protecting sensitive information.

At Cielo Platería, I handled billing, cash reconciliation, financial transactions, and inventory control. I also assisted customers through social media, WhatsApp, and email, including returns and claims.

Earlier, I provided administrative and client support at Estudio Jurídico Raimondi & Yaschelt and coordinated a collections team at MO&PC Collections. I’m studying Law at the University of Buenos Aires and hold the intermediate degree of Procuradora.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Buenos Aires logoUA

University of Buenos Aires

Law Degree, Law

Pursuing a Law Degree with an intermediate degree of Procuradora, currently in progress.

PS

P.A.T.E.R. High School

Baccalaureate, Business Administration and Economic Sciences

2010 - 2015

Completed Baccalaureate in Business Administration and Economic Sciences from 2010 to 2015.

Tech stack

Software and tools used professionally

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