Agustina Cosacov

Led end-to-end delivery operations across 3 enterprise client accounts, managing 10–20 concurrent projects per cycle and sustaining 98%+ on-time delivery through proactive risk and milestone management. Increased delivery capacity 25%+ by redesigning workflows and standardizing SOPs, while overseeing $1.5M+ annual budgets with margin monitoring and KPI reporting.

Delivered operational improvement and workflow design engagements for international clients, owning scope, timelines, risk management, and stakeholder communication end-to-end. Built reusable workflow templates, process documentation, and reporting frameworks to improve delivery consistency and operational visibility across client accounts.

Coordinated multi-market content delivery workflows across distributed global teams, managing project tracking, quality control, and SLA adherence in a high-volume environment. Delivered performance insights and recommendations that improved output quality and operational efficiency across concurrent content programs.

Managed 10+ concurrent deadline-critical studio production workflows across cross-functional creative teams to ensure on-time delivery. Standardized production operating procedures to reduce bottlenecks, improved handoffs via onboarding and training, and proactively escalated blockers to maintain throughput during peak periods.

Completed a Bachelor's Degree in Film, Television & Media Studies at the University of Auckland from 2011 to 2014.