At Capco, I delivered organisational and technology transformation programmes for banking clients, working on stakeholder engagement, operating model design, and delivery governance. I partnered with senior leaders on process improvements and transformation strategies impacting millions of customers.
At WorldFirst, I managed global release and change governance and coordinated complex production releases. I led cloud migration activities and optimised CAB processes, increasing CAB review efficiency by 120%.
As Technical Lead – Release, Change & Application Support at WorldFirst, I led application support, release, and change functions while managing a small international team. I strengthened audit readiness, improved operational performance, and developed scalable processes.
Earlier, I served as Scrum Master for cross-functional teams at WorldFirst and managed software enhancements, marketing initiatives, and platform improvements at MadTatu LLC. After stepping back to focus on recovery, I’m now ready to return to work and am working toward a DevOps Certification.

