At Heston Airlines, I maintained safety protocols and technical regulations while resolving conflicts and making real-time operational decisions in unexpected situations.
As a Hair Specialist, I launched and managed a business, growing from no clients to a consistent, loyal customer portfolio. I treated each appointment as an end-to-end service experience and focused on detail and process efficiency.
Earlier, at BGS (Baltic Ground Services), I managed passenger flows, used data registration systems, and resolved check-in and customer issues. I’m interested in work where I can apply systematic problem-solving, notice patterns, and help create positive experiences.
