I am looking for a fully remote position with an international team where I can use my skills in administration, operations, HR support, or customer service. I value a positive work environment, clear communication, flexibility, and opportunities to learn and grow professionally. I am open to different industries and eager to contribute to a team where I can make a meaningful impact.

Agatha Dutra
@agathadutra
Organised professional experienced in administration, HR, operations and customer service. Native Portuguese speaker with B2 English.
What I'm looking for
I am a proactive and organised professional with experience in administrative support, human resources, recruitment, sales operations, customer service, and event coordination. Throughout my career, I have developed strong organisational, communication, and problem-solving skills, along with the ability to manage multiple tasks, maintain accurate records, and support teams in fast-paced environments.
My experience includes processing orders using SAP, supporting recruitment and onboarding processes, managing employee records and timesheets, coordinating operational activities, and assisting customers and clients from different backgrounds. I am comfortable working with digital tools and administrative systems, including Microsoft Office, SAP ERP, CRM platforms, Trello, and Breezeway.
As a native Portuguese speaker with intermediate English proficiency (B2), I bring adaptability, attention to detail, and a collaborative approach to my work. Having gained professional experience in both Brazil and the UK, I am comfortable adapting to different working environments and communicating with people from diverse cultural backgrounds.
I am currently seeking remote opportunities where I can contribute my skills in administration, operations, HR support, customer service, or business coordination while continuing to learn and grow professionally. I value clear communication, reliability, continuous improvement, and being part of a team that works towards shared goals.
Experience
Work history, roles, and key accomplishments
Guest Check-in Assistant
GoldenMop
Dec 2024 - Oct 2026 (1 year 10 months)
Prepared serviced apartments to meet presentation and hygiene standards, carried out stock checks, and supported guest check-ins to ensure a smooth arrival experience.
Front of House & Chef's Table Service
Sampa Restaurant
Mar 2025 - Oct 2025 (7 months)
Welcomed and seated guests, provided attentive service in a chef's table dining environment, and supported the chef with plating and finishing dishes.
Corporate Events & Team-Building Assistant
Conquistar
Nov 2022 - Jun 2024 (1 year 7 months)
Supported the delivery of corporate team-building activities, set up event equipment, and facilitated online and bilingual corporate games.
Hostel Volunteer
Hostels in North-East Brazil
Jun 2023 - Aug 2023 (2 months)
Welcomed guests, supported check-in/check-out, breakfast preparation, and general guesthouse operations, including cleaning and basic financial reconciliation.
Commercial Assistant
Bemfixa
Feb 2022 - Nov 2022 (9 months)
Processed and monitored customer orders using SAP, handled returns and documentation, supported sales representatives, and contributed to CRM implementation.
HR Administrative Assistant / HR Support
O.S. Mãos Amigas – Central Emergency Unit
Mar 2021 - Feb 2022 (11 months)
Supported payroll administration, screened CVs, scheduled interviews, processed timesheets for approximately 500 employees, and assisted with onboarding and HR help desk responses.
Education
Degrees, certifications, and relevant coursework
FMU University
Bachelor's Degree, Economics
Bachelor's Degree in Economics from FMU University, Brazil, graduated in June 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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