Agaku sonter sylvester
@agakusontersylvester
I support IT systems, resolve user issues, and improve data accuracy and customer service.
NigeriaWhat I'm looking for
I've supported IT operations at Voice of Nigeria, installing and maintaining equipment and software, troubleshooting outages, and collaborating on cloud data and service migrations. I also improve IT processes and documentation to make end-user support easier.
Across Ecobank Nigeria, Jopart Computers, and computer training roles, I've resolved customer issues, managed records and operations, led ICT teams, and delivered practical software and computer training.
Experience
Work history, roles, and key accomplishments
ICT System Administrator
Voice of Nigeria
Jan 2025 - Jan 2026 (1 year)
Installed and maintained IT equipment and software, and collaborated with IT teams to migrate data and services to cloud platforms.
Customer Service Officer
Ecobank Nigeria Plc
Jan 2024 - Jan 2026 (2 years)
Resolved customer complaints and queries professionally, handling inquiries via phone, email, and in-person interactions.
Secretary
Caritas Gboko
Jan 2023 - Jan 2024 (1 year)
Managed calendars, appointments, meetings, and events, and maintained accurate records and databases.
Catechist
St. Francis of Assisi Catholic Chaplaincy
Jan 2022 - Jan 2023 (1 year)
Taught Catechesis and assisted the priest with official duties, representing the priest when delegated.
Manager
Jopart Computers
Jan 2018 - Jan 2020 (2 years)
Oversaw technical and operational activities, led the ICT team, managed budgets, and ensured compliance with standards.
Computer Instructor
Ushater Computers
Jan 2017 - Jan 2018 (1 year)
Taught computer systems, software, and applications, and designed training plans and hands-on sessions.
Education
Degrees, certifications, and relevant coursework
Fidei Polytechnic Gboko
Higher National Diploma, Computer Science
Pursued a Higher National Diploma in Computer Science at Fidei Polytechnic Gboko.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Agaku?
You can contact Agaku and 90k+ other talented remote workers on Himalayas.
Message AgakuGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
